Terms of sale

Terms & Conditions of Sale

Last Updated: August 2026

Welcome to PureLure, the official online store for LUMORA™ skincare products. By placing an order on our website, you agree to the following Terms & Conditions of Sale.

1. Company Information

These Terms & Conditions apply to all purchases made through www.purelure.shop.

Throughout these Terms:

  • PureLure refers to the operator of this online store.
  • LUMORA™ refers to our premium skincare brand.

2. Products

We strive to ensure that all product descriptions, images, specifications, and prices displayed on our website are accurate.

Because of differences in screen settings, the actual appearance of products may vary slightly.

LUMORA™ products are designed for cosmetic skincare purposes only and are not intended to diagnose, treat, cure, or prevent any medical condition.

3. Orders

By placing an order, you confirm that:

  • You are legally able to enter into a binding contract.
  • All information provided is accurate and complete.
  • You are authorized to use the selected payment method.

PureLure reserves the right to refuse or cancel any order due to suspected fraud, pricing errors, stock availability, or any other legitimate reason.

4. Prices

All prices displayed on our website are shown in the selected currency.

Prices may be changed at any time without prior notice.

The price charged will always be the price displayed at the time your order is confirmed.

5. Payment

We accept secure payments through trusted payment providers, including:

  • Shopify Payments
  • Stripe
  • PayPal
  • Major credit and debit cards

Your payment information is processed securely. PureLure does not store your complete payment details.

6. Shipping

Orders are typically processed within 1–2 business days.

Estimated delivery times are displayed on our Shipping Policy page.

Delivery times are estimates only and may vary depending on customs clearance, carrier delays, weather conditions, holidays, or other factors beyond our control.

7. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take several days to update depending on the shipping carrier.

8. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers are encouraged to review this policy before placing an order.

9. Cancellations

Orders may only be canceled before they enter the processing stage.

Once an order has been processed or shipped, it can no longer be canceled.

10. Customs & Import Duties

For international orders, customs duties, taxes, and import fees may apply depending on the destination country.

These charges are the responsibility of the customer unless otherwise stated.

11. Warranty

If your product arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Our support team will review your request and provide an appropriate solution in accordance with our Return & Refund Policy.

This warranty does not cover damage resulting from:

  • misuse;
  • improper handling;
  • unauthorized modifications;
  • accidental damage;
  • normal wear and tear.

12. Limitation of Liability

To the fullest extent permitted by law, PureLure shall not be liable for indirect, incidental, or consequential damages arising from the purchase or use of our products.

Our total liability shall not exceed the amount paid for the product concerned.

Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer protection laws.

13. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy.

By placing an order, you consent to the processing of your information for the purpose of fulfilling your purchase.

14. Changes to these Terms

PureLure reserves the right to update these Terms & Conditions of Sale at any time.

Changes become effective immediately upon publication on this page.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws governing the operation of PureLure, without prejudice to any mandatory consumer protection rights that may apply in your country of residence.

16. Contact Us

If you have any questions regarding these Terms & Conditions of Sale, please contact us:

PureLure

Official Brand: LUMORA™

🌐 Website: www.purelure.shop

📧 Email: support@lumora.com